Location: Atlantic City, NJ / FAA William J. Hughes Technical Center
Employment Type: Full-Time
Company: Veracity Engineering
Position Overview
Veracity Engineering is seeking a Communications System Engineer – Voice Switching & Recording (Engineer Level 2) to provide engineering, Test & Evaluation (T&E), and technical support to the Federal Aviation Administration’s ATC Voice Communications Branch (ANG-E64).
The ATC Voice Communications Branch supports the FAA’s acquisition and life-cycle sustainment of enterprise Voice Switching and Recording systems by providing test and evaluation, requirements development, and system performance analysis. The branch serves as a Test Lead organization for Voice Switching and Recording programs and validates that systems satisfy the operational needs of Air Traffic and Technical Operations personnel.
The Engineer Level 2 will support the planning, development, execution, and documentation of technical evaluations involving mission-critical FAA voice communications systems deployed throughout the National Airspace System (NAS).
Key Responsibilities
- Provide Test & Evaluation support throughout multiple phases of the FAA acquisition lifecycle, including:
- Early Evaluation
- Investment Analysis T&E
- Solution Implementation T&E
- In-Service Management T&E
- Develop, review, coordinate, and execute voice communications test procedures and test plans.
- Support functional, operational, interoperability, and system performance testing of voice switching and recording systems.
- Analyze requirements and test results to determine whether systems meet FAA operational and technical expectations.
- Support voice communications systems operating within:
- Air Traffic Control Towers (ATCT)
- Terminal Radar Approach Control facilities (TRACON)
- Air Route Traffic Control Centers (ARTCC)
- Automated Flight Service Stations (AFSS)
- Support testbed, facility, laboratory, and site development and maintenance activities.
- Troubleshoot telecommunications, VoIP, network, hardware, and legacy NAS interface issues.
- Support analysis of WAN/LAN infrastructure, communications interfaces, power and grounding, and electronic communications performance.
- Develop, document, track, and support resolution of Problem Trouble Reports (PTRs) and Deficiency Reports (DRs).
- Assist senior engineers and Test Leads during formal test events and technical reviews.
- Coordinate activities with FAA program managers, engineers, contractors, Air Traffic personnel, Technical Operations personnel, and other project stakeholders.
- Develop and maintain technical documentation, status reports, test artifacts, and KSN repository content.
- Support project tracking to ensure technical tasks remain aligned with schedule, quality, and program requirements.
Supported FAA Voice Programs
Relevant program experience may include:
- Voice over IP Communications Enterprise (VoICE)
- Future Flight Service Program (FFSP)
- FFSP Segment II Alaska
- UAS Air-to-Ground NAS Communications Study (UAS A/G)
- Air-Ground Media Gateway System (AGMGS)
- NAS Voice System (NVS)
- NAS Voice Recorder Program (NVRP)
- Deployable Radar Approach Control (D-RAPCON)
- Interim Voice Switch Replacement (IVSR)
- Conference Control System – Warrenton (CCS-W)
- Rapid Deployment Voice Switch (RDVS)
- Enhanced Terminal Voice Switch (ETVS)
- Voice Switching and Control System (VSCS)
- Voice Training and Backup System (VTABS)
Required Qualifications
- Demonstrated experience with voice switching and/or recording systems used in National Airspace System facilities.
- Experience supporting communications systems in ATCT, TRACON, ARTCC, and/or AFSS environments.
- Knowledge of telecommunications and Voice over Internet Protocol (VoIP) technologies.
- Experience with WAN/LAN networks and legacy NAS communication interfaces.
- Understanding of power, grounding, and general electronic communications performance requirements.
- Experience developing, reviewing, and conducting technical test procedures.
- Experience analyzing test results and troubleshooting communications system deficiencies.
- Experience generating, tracking, or supporting PTRs and DRs.
- Ability to work effectively with technical teams, program personnel, contractors, and government stakeholders.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Office applications used for technical documentation, requirements tracking, data analysis, and reporting.
Preferred Qualifications
- Knowledge of EUROCAE VoIP standards, including one or more of the following:
- ED-136 – VoIP ATM System Operational and Technical Requirements
- ED-137 – Interoperability Standards for VoIP ATM Components
- ED-138 – Network Requirements and Performance for VoIP ATM Systems
- Experience developing and coordinating voice communications test plans and procedures.
- Experience serving as or supporting a Test Lead during formal test events.
- Knowledge of NAS Architecture, NAS modernization, and FAA NextGen initiatives.
- Experience developing or maintaining a KSN repository.
- Previous FAA or federal aviation engineering experience.
- Experience supporting system acquisition, implementation, verification, validation, and life-cycle sustainment.
What Veracity Offers
Veracity Engineering supports mission-critical FAA communications, systems engineering, and Test & Evaluation initiatives throughout the National Airspace System. Employees receive opportunities for continued professional development along with competitive health benefits, paid time off, 401(k) matching, tuition reimbursement, and other benefits.
U.S. work authorization and successful completion of applicable background/suitability requirements are required.
Veracity Engineering is an Equal Opportunity Employer.











